![]() Please note that Vine Server is installed during the Agent install and runs as user (instead of root) so that the above permission can take effect. Direct the user to click Open System Preferences on the device and to select the application in the Privacy pane to allow interaction between their device and the Datto RMM Agent's VNC session using Vine Server. In order to make a connection to that machine the TightVNC server must be.
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